FAQ's

What types of payments are accepted? Is the transaction secure?

We accept payment with all Visa & Mastercard credit and debit cards via Shopify Payments or PayPal. You can choose which method of payment you prefer at the checkout. Your order details and payment information is encrypted and secure, and your credit card information is never stored.

How long will it take to receive my order?

Please see the Orders & Shipping page for more details.

What is your privacy policy?

Your information is solely used to process your order and will never be shared with other parties. Payments are processed securely. You will never be contacted with promotions or announcements unless you opt-in to receive our newsletter and email updates. 

Do you have a bricks and mortar store, or offer local pickup?

Tiggy & Pip is exclusively an online shop. We are currently not able to offer local pickup.

Can I share your images?

Of course! If you do share one of our images, we just ask that you link back to either the specific product page or the Tiggy & Pip homepage. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted.

Feel free to ask for more pictures or details by sending us a message or use our live chat option.

Please keep in mind that local time Paris is UTC/GMT+1 hour.

A note about our products.

All our products are genuine antique/ vintage items. They will be described as exactly as possible. Please remember that vintage items are expected to have some wear. Any "wear and tear" on an item will be described in full and photographed if noticeable. Most of the items we find are in the best possible condition and undamaged but occasionally "vintage" items are not perfect. Flaws, scratches, dents, chips, glaze crackle and cracks are sometimes inevitable and part of that "vintage" look, essential for authenticity in styling!

Dimensions and descriptions will be as accurate as possible. If you have any questions please ask. Dating items is difficult and no responsibility is accepted for errors.

Still have a question?

Email: info@tiggyandpip.com and we'll get back to you asap!

Legal information.

FRENCH REGISTERED BUSINESS SIRET: 50403617900027